Our goal is to make a great custom bobblehead that will be the highlight of your birthday party, father's day,mother's day, wedding or retirement party. We want you to have comfort in buying from us that your investment in a custom bobblehead is well spent. Because of this, we've put in place our "satisfaction guarantee" which offers our customers the following:We will then modify the custom head figurine based on your comments. So please check email from the 1rd day to the 3th day after placing order. If we don’t receive your comments within 24 hours after we send a photo to you, we can only assume you confirm the photo. Please note: the torso is directly finalized, modification and confirmation process is not available Handmade works cannot be exactly the same. The similarity is about 70%-80%.Please select you hair color,skin color and eye color when you place your order，If not select，we will make it according to your picture FAQ Q: How Many Photos I Have To Send?A: One front view and side view photo is preferable. If there are not that many photos available, only a front view photo will be good to go.Q:What if my bobblehead is off base when I receive it?A:You can use the 502 super glue to stick the bobblehead to the base, it should work for you perfectly.Q: Can I Add An Accessory On The Bobblehead?A: Yes, please write it on your comments and send us a picture for reference. Small items like book, glasses and hats will be free. We only charge for the big accessories like chair, guitar, pets etc